Some challenges refuse to be solved in a single meeting, a quick workshop, or a tidy strategy document. They’re wicked problems — issues that are messy, multi-dimensional, and resistant to easy answers. They cross organisational boundaries, involve multiple stakeholders, and often hide their true causes beneath layers of complexity.
At the Wicked Problems Hub, we help organisations and partnerships see, understand, and solve these challenges using structured facilitation grounded in the Wicked Problem Solving® methodology developed by Tom Wujec and the Project Management Institute (PMI).
Without a shared understanding of the problem, teams risk chasing symptoms instead of causes, talking past one another, or producing solutions that never take root. Wicked problem solving is about creating a clear, shared view of the challenge, building alignment on priorities, and identifying actions that are both practical and durable.
We use interactive, visual tools to make thinking visible and tangible, helping groups explore options, test ideas, and converge on solutions with confidence. Our facilitation process is designed to:
Make the invisible visible
using visual thinking techniques to map the problem space and system connections
Create clarity and momentum
enabling teams to agree on priorities and define actionable next steps
Structure
complexity
organising messy information into patterns, causes, and relationships
Engage
every voice
bringing all stakeholders into the conversation to ensure multiple perspectives are heard
We’ve facilitated wicked problem-solving processes for:
If you’re facing a challenge that is urgent, systemic, and deeply interconnected, our wicked problem solving approach can help you make progress — together.
